Case study

Data Mesh for a Fintech Ops Team

Northstar Finance Fintech 12 weeks

Delivered governed data products with self-serve access.

Problem

Analysts were blocked by brittle pipelines and opaque ownership.

Solution

Introduced domain data products, lineage, and contracts with automated checks.

Impact

Query latency down 55%, incident frequency down 30%.

Narrative

We balanced velocity with governance through lightweight contracts and observability.

Tech stack

dbt Airflow DuckDB BigQuery Looker

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Solution: Integrated payment gateways with automated ledger workflows.

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Enterprise SaaS 16 weeks

Replatforming a Global Support Suite

Reduced ticket triage time by 42% with a unified agent console.

Problem: Legacy tools and scattered data created long resolution times.

Solution: Rebuilt the console with a modular Laravel + Vue stack, added AI summaries, and centralized telemetry.

Outcome: NPS +18, MTTR down 42%, onboarding cut from weeks to days.

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Energy 10 weeks

AI Playbook for Field Operations

Built on-device copilots for crews with spotty connectivity.

Problem: Technicians lacked hands-free guidance and context in remote areas.

Solution: Edge-friendly retrieval, offline-first UX, and human-in-loop review.

Outcome: First-fix rate +24%, training time -35%.

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